- Terms & Conditions
Please take a few minutes and read through our terms and conditions
LIMITED LIABILITY
1. We do not repair or replace damaged or broken sprinkler heads. Sprinkler equipment failure is not the responsibility of the lawn maintenance
crew, i.e. pop-ups that don’t return to the property position are equipment failure. Equipment installed and working properly should never be damaged by damaged by lawn equipment. MAK Landscapes and Irrigation will not take responsibility for sprinkler heads/system that is not installed properly and as a result, are damaged by our equipment. Before MAK Landscapes and Irrigation will take responsibility a supervisor will inspect the damage and determine if the damage was caused by crew’s carelessness or negligence. If so determined, MAK Landscapes and Irrigation will assume responsibility.
PAYMENT TERMS
50% down and the balance is due and payable when last listed specified labor, plant, and the material is installed.
NOTE
Landscape and Irrigation modifications may be necessary to maintain the aesthetics of the design. Only those changes deemed absolutely necessary will deviate from the original proposed agreement, drawing, plan or listed plant(s) and/or material as specified.
CHANGE ORDERS AND CONTINGENCIES
If any changes are requested by the owner during installation, such as an increase in plants or other materials, or for extra work to be done, not so described in the proposal or indicated on the submitted landscape plans, a line item charge will be added to the amount and described in the proposal. This is fair and a normal response to comply with customer work request. Any and all deviations from the above specifications involving extra costs will be executed only upon the written order which will create an extra charge over and above the proposal. All elements of the agreement are contingent upon strikes, accidents, or delays beyond our control. The proposal does not include materials which may be required should unforeseen problems arise after the work has started.
PLANT AND WORKMANSHIP GUARANTEES:
MAK Landscape and Irrigation shall guarantee that all plant materials shall be delivered and installed in a healthy condition, being 100% free of any form of pest infestations or fungi/bacterial infections. Should any plant(s) become unsightly or perish due to complications from any said problems, within 90 days of installation, (seasonal flower or sod guaranteed for 30 days) such plants shall be immediately replaced (subject to availability) with no cost of plant or labor being charged to the owner. However, if we are removing and transplanting some of your existing plants, please be advised; their survival depends on the size, age, and viability of the plant. There is no guarantee on transplanted plants.
For the warranty to be valid, the invoice must be paid according to specified terms and our care and watering instructions must be followed. Acts of God (i.e. lighting, storm, drought, freeze, etc.) or damage due to accidents (i.e. kids, dogs, etc.) or vandalism are not covered by this warranty. Warranty void if plants are moved.
DISCLAIMER:
MAK Landscapes and Irrigation will not be held responsible for any damage to the invisible fence, irrigation systems, television cable or electric lines to lamp posts, outdoor lighting, etc. Fees to repair any damage will be the responsibility of the customer. These lines can be marked by the contractor who installed them. This service typically involves a nominal fee. The customer is responsible for the fee and contacting the contractor. The cost of relocating lines will be the responsibility of the customer.
NOTE:
Proposals may be withdrawn by us if not accepted within 15 days.